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I just got logged out for the fourth time.

 
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eldin raigmore
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Joined: 03 May 2007
Posts: 1621
Location: SouthEast Michigan

PostPosted: Mon Mar 24, 2008 7:24 pm    Post subject: I just got logged out for the fourth time. Reply with quote

I just got logged out for the fourth time.

It can happen in the middle of a reply.

What gives?

Why can't you fix it?
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Last edited by eldin raigmore on Fri Mar 28, 2008 6:10 pm; edited 1 time in total
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StrangeMagic
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Joined: 18 Apr 2007
Posts: 637

PostPosted: Tue Mar 25, 2008 10:44 am    Post subject: Reply with quote

Gah, I'm really sorry about that.

Anyone else got the same problem?

What browser are you using?
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eldin raigmore
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Joined: 03 May 2007
Posts: 1621
Location: SouthEast Michigan

PostPosted: Tue Mar 25, 2008 7:14 pm    Post subject: Reply with quote

Microsoft Internet Explorer
Version 6.0.2900.2180.xpsp_sp2_qfe.070227-2300
Cipher Strength: 128-bit
Product ID: 76487-OEM-0011903-00103
Update Versions: ; SP2;

Copyright 1995-2004 Microsoft Corp.

Based on NCSA Mosaic. NCSA Mosaic(TM); was developed at the National Center for Supercomputing Applications at the University of Illinois at Urbana-Champaign.
Distributed under a licensing agreement with Spyglass, Inc.
Contains security software licensed from RSA Data Security Inc.
Portions of this software are based in part on the work of the Independent JPEG Group.
Multimedia software components, including Indeo(R); video, Indeo(R) audio, and Web Design Effects are provided by Intel Corp.
Unix version contains software licensed from Mainsoft Corporation. Copyright (c) 1998-1999 Mainsoft Corporation. All rights reserved. Mainsoft is a trademark of Mainsoft Corporation.
Warning: This computer program is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this program, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law.
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StrangeMagic
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Joined: 18 Apr 2007
Posts: 637

PostPosted: Tue Mar 25, 2008 7:29 pm    Post subject: Reply with quote

Um, I'm using IE 7.

But, I believe that you usually use a public computer?

Do they have any other browsers that you can use?

Are you able to install new browsers or update the current browser?
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eldin raigmore
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Joined: 03 May 2007
Posts: 1621
Location: SouthEast Michigan

PostPosted: Wed Mar 26, 2008 6:09 pm    Post subject: Reply with quote

StrangeMagic wrote:
Um, I'm using IE 7.

But, I believe that you usually use a public computer?
Yes.

StrangeMagic wrote:
Do they have any other browsers that you can use?
I don't know.

StrangeMagic wrote:
Are you able to install new browsers or update the current browser?
No.

-------------------------------------------------------------------------------------

Possibly this is a problem Bizhat knows about. If not, possibly it's one they should know about. Possibly they're the ones who need to fix it.

Or, maybe you can fix it.

-------------------------------------------------------------------------------------

If you go to the Administration panel and look around at some of it's stuff, perhaps including some second-level panels it will let you in, you'll see some settings it lets you set.

(The "go to administration panel" link should be at the bottom of your page if you're an administrator.)

------------------------------------------------------------------------------------

If, under the "Administration" group on the left, you click the "Admin Index" link, you should get, on the right, a "Version Information" as the third-or-thereabouts major heading. Find out if your version of phpBB needs to be updated.

------------------------------------------------------------------------------------

Look at the left-hand side of the Administration page and find the group headed "General Admin" (it should be about the third group).

Then look under that for "Configuration" (it should be about the second line in that group).

Now, on the right-hand side, look under "General Board Settings" at such options as "Automatic Login Expiry", "Flood Interval", "Search Flood Interval", "Login Lock Time", etc.

Under "Cookie Settings" look at "Session Length" etc.

Under "User and Forum Basic Settings" look at "Max number of poll options" etc.

Is it possible that one of these settings could be changed to fix this problem?

-------------------------------------------------------------------------------------

I can't think of anything else you could do. If none of the above help, try asking Bizhat customer support for help or information.

-----
Thanks,

eldin
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halyihev



Joined: 23 Apr 2007
Posts: 175
Location: Vermont, New England / Vrïtálá Kritsensá, Álurhná

PostPosted: Wed Mar 26, 2008 7:28 pm    Post subject: Reply with quote

I have to say, though, it sounds like you're the only one experiencing this problem, Eldin. I use this forum from several different computers (primarily Mac and Linux, but one Windows machine as well) and several different browsers (Safari, Firefox, IE7) and am not having the issue.

The issue you're seeing usually happens when the session cookie is expiring early.

Just for the fun of it, check the date and time on the computer you're using. I've seen it cause some very odd behaviour when that's off by quite a bit. And if, say, the year is off, that's not something you notice unless you're looking for it.
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StrangeMagic
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Joined: 18 Apr 2007
Posts: 637

PostPosted: Wed Mar 26, 2008 10:13 pm    Post subject: Reply with quote

Okay, I have attempted to change the Cookie Settins, session length to 3600.

Please tell me if that made any changes.
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eldin raigmore
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Joined: 03 May 2007
Posts: 1621
Location: SouthEast Michigan

PostPosted: Fri Mar 28, 2008 6:10 pm    Post subject: Reply with quote

@Halyihev,
@StrangeMagic:
Thanks.
I will do as you said.
In the mean time, assume "no news" is good news.
Thanks again!
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mrtoast2



Joined: 19 Feb 2008
Posts: 123
Location: Goromonzi

PostPosted: Fri Mar 28, 2008 8:34 pm    Post subject: Reply with quote

I have noticed that I get logged out a fair bit too... but that is usually when I have gone away for a while and come back and want to post again.

I use firefox, by the way. It is a lot better than IE7.
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